From rent due to the Board, step by step.
Most months, Rentingwell is a ledger and a logbook. When rent doesn't arrive, the same record becomes your paperwork. Here is the whole path for unpaid rent in Ontario, with what we do and what you do at each step.
Every month: the record builds itself
Set up a property, its units and a lease once. From then on Rentingwell logs rent and recurring costs on schedule, and you add what happens.
- Rent and costsRent, mortgage, insurance and taxes are logged on the schedule you set. Record a payment when it arrives and send a receipt.
- What happenedNote calls, repairs and late payments in the logbook. Each entry is dated and tagged to the property, unit or tenant it's about.
- The papersAttach the lease, photos and any notices to the right unit, so they're in one place when you need them.
When rent is late
The steps below follow the Landlord and Tenant Board process for unpaid rent. Dates use the rules for notices given on or after September 21, 2026.
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Rent is due
What Rentingwell does
Logs the rent as charged on the due date and keeps a running balance for the tenancy.
What you do
Record the payment when it arrives. If it doesn't, note anything the tenant tells you in the logbook.
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Rent is late: the N4 is drafted
What Rentingwell does
Tells you the rent is late and drafts an N4 (Notice to End your Tenancy Early for Non-payment of Rent) from the ledger: the amounts owed, by rental period, on the current form.
What you do
Check the amounts and the tenant's details. Decide whether to give the notice. Nothing goes to the tenant until you do.
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You give the N4: we count the termination date
What Rentingwell does
Works out the earliest termination date from the date and the way you give the notice, and shows how it counted. Prepares the certificate of service for you to complete.
What you do
Sign the N4 and give it to the tenant in a permitted way. Fill in the certificate of service and keep your copy. Rentingwell files both in the tenancy's record.
Termination date on the noticeSaturday, October 10, 2026
How we counted: given in person on Oct 3 + 7 days = Oct 10. Example data.
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The termination date passes
What Rentingwell does
If the tenant pays everything owed by the termination date, the record shows the arrears cleared. If not, it prepares the L1 (Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes) from the ledger.
What you do
Record any payment the tenant makes. Review the L1 and the amounts. Decide whether to apply to the Board.
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You file the L1
What Rentingwell does
Gives you a filing packet: the L1, the N4 and certificate of service you gave, and the rent ledger. It walks you through filing on the Tribunals Ontario Portal.
What you do
File the application yourself and pay the Board's filing fee: $186 through the portal, or $201 on paper. The fee is paid to the Board, not to Rentingwell.
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The hearing
What Rentingwell does
Keeps the whole history in one place: the ledger, the logbook, the notice you gave and the dates.
What you do
Serve the notice of hearing as the Board directs, then attend the hearing. Rentingwell doesn't represent you. If your case is contested or unusual, talk to a paralegal or lawyer.
What Rentingwell is, and isn't.
- It prepares forms from your records and shows how it worked out every date and amount.
- You approve everything. Nothing is given to a tenant or filed with the Board without your approval.
- It isn't a law firm. It doesn't give legal advice or tell you which form to use, and it doesn't represent you at a hearing.
The Landlord and Tenant Board's own guides and forms are on the Tribunals Ontario website.
Start with the record. The paperwork follows.
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